Privacy Policy

Zwipe Group, consisting of Zwipe AS, Zwipe America Inc., Zwipe Germany GmbH, Zwipe Singapore Pte. Ltd. and Zwipe UK Limited. (“Zwipe”, “us”, “we, “our”) enables battery-less, ultra-low-power, self-contained biometric authentication solutions for payment cards and wearable devices.

As part of Zwipe’s business operations, Zwipe may handle and process personal data about you, hereunder when you use our website, contact us for information regarding our services or if you are a representative of a Zwipe customer, supplier or partner.

To get more information regarding Zwipe’s services and operations, please refer to Zwipe’s terms and conditions, which can be found here.

Your privacy is important to us. This privacy policy informs you of how Zwipe processes personal data, what personal data we collect, the purposes and legal bases for processing and our disclosure of personal data to third parties. We also inform you of your rights associated with the processing of your personal data.

Zwipe is the controller for the processing of your personal data as described in this privacy policy and thus responsible for complying with applicable data protection legislation. You will find our contact information at the bottom of this privacy policy.

Unless otherwise defined in this privacy policy, the terms used shall have the same meaning as the terms found in the General Data Protection Regulation 2016/679.

When you visit the customer-zwipe.com website

Customer-Zwipe.com is a complementary website for Zwipe. When you use our website, we collect personal data about you through cookies as described below under “Tracking & Cookies”. The data we collect through cookies consists of data relating to your device, IP-address and your use of the website, hereunder browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent each visited page, unique device identifiers and other diagnostic data. We use the data collected through cookies for the purposes of offering you the best user experience and for improving the website content by tracking usage patterns and recording preferences.

Find more information regarding how to accept and reject cookies by adjusting the settings in your browser under “Tracking & Cookies” below.

Your Rights

steps to allow you to correct, amend, delete or limit the use of your personal data.

If you wish to enforce any of the rights listed below, please contact us by using the contact information listed at the bottom of this privacy policy.

You have the following data protection rights, unless such rights are restricted in accordance with applicable law:

The right to access, update or delete the information we have on you.
The right to have your information rectified if that information is inaccurate or incomplete.
The right to object to our processing of your personal data.
The right to request that we restrict the processing of your personal data.
The right to data portability, hereunder be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
Where Zwipe relies on your consent to process your personal data, the right to withdraw consent at any time.

Please note that we may ask you to verify your identity before responding to such requests.

If you believe that your personal data have not been processed lawfully, you have the right to lodge a complaint with the supervisory authority of the member state where you live or work, or where you believe the alleged unlawful conduct occurred. In Norway, the relevant supervisory authority is the Norwegian Data Protection Authority (NO: Datatilsynet).

How to contact us

If you have any questions or comments regarding this privacy policy or want to exercise your rights, please contact us at info@zwipe-com

Processing of Personal Data by Zwipe

This section describes the purposes for which Zwipe processes personal data, the types of personal data Zwipe collects, how the personal data will be used and the legal bases for processing such data.

To conduct marketing

We may use your personal data, such as e-mail, name and telephone number, to contact you with information that may be of interest to you, hereunder news, special offers and general information about our other goods, services and events that are corresponding to those you have already purchased or enquired about, unless you have opted not to receive such information.

The legal basis for processing personal data for marketing purposes is your consent and/or our legitimate interests in running and improving our business operations. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email or other correspondence we send. Please note that withdrawing your consent does not affect the lawfulness of processing that has taken place based on your consent before such withdrawal.

When you contact us

When you contact Zwipe, for example through phone, e-mail or the website contact form, we collect information about you. The personal data can include your name, e-mail address and other information you wish to provide us with to respond to your comment or request.

The legal basis for this processing is that the processing is necessary for fulfilling a contract with you or for taking steps prior to entering into contract, or that it is in our legitimate interest to meet your request and to improve our business and services and these interests are not overridden by your rights to data protection.

Customer, supplier and partner management and support

Zwipe processes business-related data on customers, suppliers and partners, and their employees, to support and manage customer, supplier or partner relationships (internal/external), to provide products and services to third parties, for business operation and protection of business interests and security such as information security, logging, conduction of audits and controls, surveys, analysis, reports and managing of daily operations. The legal basis for this processing is Zwipe’s legitimate business interests in ensuring good management of and support for customers, suppliers, partners and third parties, to comply with legal obligations and in some occasions consent.

Compliance with legal obligations and information relating to legal proceeding

Zwipe may process personal data necessary to comply with legal obligations, for example tax and accounting information and information relating to legal proceedings. The purpose and legal basis for this processing is Zwipe’s legal obligations and Zwipe’s legitimate interests in the establishment, exercise or defense of legal claims.

Retention periods

Zwipe will retain your personal data as long as it is necessary to fulfil the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations such as tax and accounting laws, to resolve disputes and enforce our legal agreements and policies.

Zwipe will also retain statistical and aggregated data from your use of our website (“Usage Data”) for internal analysis purposes. Usage Data is generally retained for a short period, except where such data is used to strengthen the security or to improve the functionality of our website and services, or if we are legally obligated to retain Usage Data for a longer period.

Disclosure of Data by Zwipe

Zwipe may be required to disclose your personal data to third parties under certain circumstances, for example if required to do so by law or in response to valid requests by public authorities, hereunder courts or a government agencies.

Further, Zwipe may share your personal data within the Zwipe Group when it is necessary in order to fulfil a request from you or for entering into an employment contract with you or in other circumstances where sharing is necessary in order to meet your inquiry. Any sharing of personal data with Zwipe entities located outside the EEA is subject to appropriate transfer mechanisms as set out below, which are binding upon the respective entities.

We do not share your personal data with third parties except where such sharing is necessary to fulfil the legitimate purposes listed above. We use external third-party service providers who assist us, among other things, with website hosting, processing transactions, providing subscription services and performing statistical analysis of our services. We will only share your personal data with the service providers to the extent it is necessary for them to deliver the services.

In the event that we sell or buy any business or asset, we may disclose your personal data to such prospective buyers or sellers.

Transfer of Data by Zwipe

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction, where the data protection laws may differ from those of your jurisdiction.

If you are located outside Norway and choose to provide information to us, please note that we transfer the data, including personal data, to Norway and process it there. Zwipe will take all the steps reasonably necessary to ensure that your data is processed securely and in accordance with this privacy policy.

Further, Zwipe will not transfer your personal data to an organization or a country outside of the EEA that does not provide adequate protection of personal data, unless appropriate safeguards are in place and the transfer otherwise takes place in accordance with applicable data protection legislation. Examples of such safeguards are EU Standard Contractual Clauses and Binding Corporate Rules.

To the extent personal data is shared within the Zwipe Group, the EU Standard Contractual provides a legal basis for transfer of personal data from Zwipe entities located within the EEA to Zwipe entities located outside the EEA. With regard to transfers of personal data from the EEA to Zwipe UK Limited, UK is subject to an adequacy decision pursuant to GDPR Article 45.

Tracking & Cookies

When you visit our website, we collect certain information by automated means using cookies and similar technologies.

Cookies are small text files stored on your device when you visit a website. The cookies we use on our website will identify the browser you use and collect and track information about your use of our website. We also use other tracking technologies in order to collect and track information, such as beacons, tags and scripts. These technologies are used for the purpose of improving and analyzing our website and services.

Note that you can manage how your device and/or browser handles cookies and related technologies by adjusting your device’s or browser’s privacy and security settings. Please refer to the instructions provided by your browser or the manufacturer of your device to learn how to adjust your settings. If you decide to change your cookie settings, please note that you may not be able to use some parts of our website or services.

Examples of cookies we use:

Session cookies: We use session cookies to operate our website.
Preference cookies. We use preference cookies to remember your preferences and various settings.
Security cookies. We use security cookies for security purposes.

Change cookies

Analytics and statistics

We may use third-party service providers to provide statistics, monitor and analyze the use of our website.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google act as a processor on behalf of Zwipe by using the data collected to provide statistics, track and monitor the use of our website.

The statistics may provide us with the following information:

The number of visitors at our website
The duration of the visits at our website
Which web browsers that are used
The website the user visited before accessing our website

Zwipe may use the information from Google Analytics to improve our website.

You can opt-out of having made your activity on our website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visitor activity.

Further, Zwipe has enabled the IP address anonymisation feature (IP masking) in Google Analytics. The anonymisation takes place as early as possible when data is received by Google Analytics, before the information is stored and further processed by Google. The anonymised IP addresses are processed at an aggregate level, ie all data is collected and processed at a group-level; accordingly, the information cannot be used to identify an individual user.

The information collected by Google Analytics is stored on Google servers in the United States. Information received by Google is subject to Google’s privacy policy.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

‍Google Analytics use the following cookies:

‘_ga’ enables the service to distinguish one user from another and lasts for 2 years
‘_gid’ is used to distinguish users and expire after 24 hours.
‘_ga_<container-id>’ is used to persist session state and lasts for 2 years.

Security of Data

The security of your data is important to us. However, remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party site or service.

Governing Law and Jurisdiction

This website is governed in accordance with Norwegian legislation, and the Oslo District Court shall be the legal venue with exclusive jurisdiction over any dispute arising from your use of this website.

Changes to this Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. Changes to this privacy policy are effective when they are posted on this page.